Recipes
- Can we use non-thawed frozen vegetables or must it absolutely let them thaw?
- Are there recipes for babies?
- My whites in snow are not very firm.
- Regarding the preparation of soups, is it possible to choose between the velvety and the moldin?
- Can we mix frozen fruits to make ice?
- Are the purees smooth or there are still pieces?
Connectivity and application
- Where do you place my device to get the best connection?
- How can I get new recipes on my device?
- Can I use my device without the application?
- I can not download the application.
- Can my robot be used with multiple smartphones or tablets?
- How to do if my WiFi code does not work?
Maintenance and cleaning
- The drummer is not easy to clean, do you have a trick?
- The cover of the cover or removable coach at the bottom of the bowl keeps a smell of previous recipes, what can I do?
- Are there precautions to take after passing the dishwasher bowl?
- From the preparation stained at the bottom of the tank, how to clean it?
- How to clean the bowl and accessories?
- How to clean the control panel?
Accessories
Help for the operation of the robot
- Can we use the tank to serve?
- When and how to use my butterfly blender?
- Does the robot have the drummete function type eggs with snow, whipped cream?
- Can we record favorite, recipes made in manual mode?
- Can we perform two cooking at the same time? For example, soup in the bowl and steam salmon over it?
- Does the robot have a deferred start mode or not?
SAV - Guarantee
- Does the 2-year warranty comes from the supplier? Does the shop where the purchase has been made reimburses or repairs the machine if it does not work for 2 years?
- I broke a room on my product, is it possible to buy it?
- How long is the robot guaranteed?
- Can we download the warranty?
- Is it possible to return this product? Is it easy? What is the withdrawal time?
- What is the guarantee of my product? In case of failure is a after-sales service? How does the warranty work in case of problems?