What to do in case of malfunction of the device?

After checking the different causes that can lead to a malfunction of the robot (chapter 10 "Troubleshooting Guide" of the user manual) and if you do not find an answer in this FAQ and in the various explanatory tutorials, you can contact Cuisy Chef Customer Service by phone at [phone] (french toll-free number), Monday to Friday from 9am to 12pm and 2pm to 5pm, or by email on the site through our contact form