I bought the robot less than 14 days ago, the product is new but I removed strapping, what to do? Le Service Client Cook Concept September 23, 2021 09:00 Updated You must report the product at the point of sale where the purchase has been made. Related articles How to contact Customer Customer Service Chef? What to do in case of malfunction of the device? Does the 2-year warranty comes from the supplier? Does the shop where the purchase has been made reimburses or repairs the machine if it does not work for 2 years? I broke a room on my product, is it possible to buy it? What is the guarantee of my product? In case of failure is a after-sales service? How does the warranty work in case of problems? Comments 0 comments Please sign in to leave a comment.