I bought the robot less than 14 days ago, the product is new but I removed strapping, what to do? Le Service Client Cook Concept September 23, 2021 09:00 Updated You must report the product at the point of sale where the purchase has been made. Related articles How to contact Customer Customer Service Chef? What to do in case of malfunction of the device? Is this model French? Comments 0 comments Please sign in to leave a comment.